Privacy & Cookie Policy

Last updated: 1 May 2018

1. Important Notice

This Privacy Policy describes how we obtain and use your personal data, why we are allowed to do so, who has access to your personal data and what your rights are.

2. Personal Data We May Collect and Why

We may collect the following personal data:

  1. Contact details (name, email address, telephone number)
  2. Correspondence
  3. Survey responses
  4. Transaction details
  5. Website usage information

3. Cookies

What are Cookies?

Cookies are small files stored on your device that help websites remember your preferences and improve your browsing experience.

What Cookies Are Used?

  • Essential Cookies
  • Analytics Cookies
  • User Preference Cookies
  • Social Sharing Cookies
  • Interest-Based Advertising Cookies

Managing Cookies

You can disable cookies through your browser settings at any time.

4. How We Use Your Personal Data

  1. Provide requested products and services
  2. Send service communications
  3. Marketing communications (where permitted)
  4. Improve our website and services
  5. Customer support
  6. Fraud prevention and legal compliance

5. Legal Grounds for Processing

  • Consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests

6. Who We Share Your Personal Data With

We may share your information with trusted suppliers, service providers, and where required by law.

7. How Long We Keep Your Personal Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

8. Your Rights

Right Description
Right to be informed Know how your data is used.
Right of access Request a copy of your personal data.
Right to rectification Correct inaccurate information.
Right to erasure Request deletion where applicable.
Right to restrict processing Limit how your data is processed.
Right to data portability Receive your data in a portable format.
Right to object Object to certain processing activities.
Withdraw consent Withdraw previously given consent.
Make a complaint Contact your data protection authority.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact information available on our website.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for changes.